If you’d like to add an optional PIN to your Commuter Card, please call WageWorks Customer Service at 1-877-924-3967. When I called Transitchek, they told me I CANNOT get my money back for they have already sent the funds to the state when it expired. These funds will continue to rollover month to month, year to year, as long as you’re still at the same company. ü MTA Staten Island Railway. How can I activate my Commuter Check Card? Under this option, you can elect to have any pre-tax deduction amount up to $270, the transportation fringe benefit pre-tax limit per month. If your card stops working, it may be either damaged or defective. After 90 days, you forfeit any pre-tax funds left in your account when you leave your employer, although you are refunded any remaining post-tax funds at the end of the ninety (90) day period. Seeking ideas for using up commuter benefits / WageWorks balance in NYC February 20, 2020 7:26 AM Subscribe I have $400 in pretax commuter benefits that expire in about a month. A8 The Commuter Program is setup for the Employee to commute to and from work; it is not transferable and should not be used for your spouse or other family members. You have up to a year after the expiration date on the card to transfer the balance at a booth, a MetroCard Vending Machine or by mailing it in to MetroCard Customer Claims. If you think a change may be coming, the best thing to do is, Nope. It may take up to 5 days for Clipper to process your request, and you must tag your card to a Clipper card reader to complete disabling of Autoload. You can transfer any cash value balance on your card, but you cannot transfer a pass, BART High Value Discount ticket or 8-ride. If you have unused funds in your account, you may submit new ordering instructions, and you have ninety (90) days from the date of termination of your employment to use the funds in your account for eligible expenses. Wageworks is stealing people’s hard earned money. If that happens, your transit benefit order will be returned as a credit to your WageWorks account. For example, if you have a regular adult Clipper card and are attempting to order a senior pass, your order will be rejected. Provide the last four digits of WageWorks Commuter card number and your home zip code to receive your account and card balances. This ensures that you will always receive your transit order and that your Clipper card will not be blocked due to insufficient funds on your Commuter Card. Online commuter accounts: Clipper works with WageWorks, Commuter Check and most other online transit benefit programs. If you have a 1-day pass, you can anticipate that the pass will expire the next time it is - 12:00 AM, or midnight, after it is first used - not necessarily 24 hours from the pass' first use. You have ninety (90) days from your termination date to use your card to access the funds remaining in your account. What should I do if my Card wasn't loaded as it should have been? Autoload allows you to pre-authorize a direct and secure transfer of funds from a credit card or bank account to your Clipper card in the form of a transit pass or cash value. New HealthEquity l WageWorks cards will be issued when old cards expire or if you request a new card. As a result, the WageWorks Commuter Card can no longer be used for Uber and Lyft. Expired Transit Passes: WageWorks will not replace expired transit passes. Unblocking a card can take up to 72 hours to complete. Why doesn’t my card have my WageWorks Direct Load funds on it? The money never expires as long as you are employed with your current employer. Per federal tax law, once a card has received any value through an employee transit benefit program, you cannot get a refund for any value on it—even if you had value on the card before joining the benefit program or if you had added your own funds separate from your transit benefit value. If you think a change may be coming, the best thing to do is. After you enroll in the Transit Pass Plan, your elected deduction amount will be taken from your wages every pay day. Login to Your Account . Activate Your Card How does the Transit Pass Plan work? The WageWorks® Commuter Card is the quick and easy way to pay for qualified public transit and parking expenses using your WageWorks Commuter benefit account. If you have questions about Commuter Parking claims through HealthEquity | WageWorks, call the PG&E Benefits Service Center at 1-866-271-8144 Monday–Friday, 7:30 a.m.–5 p.m. Pacific time. In case that wasn’t clear, I will reiterate: You can load up a WageWorks Commuter Card with $100s of dollars and use them to buy train and bus tickets at just about every possible service in the NYC area. Please note that you can’t use your Commuter Card at ATMs or to receive cash back at merchants. If you have received a new card in the mail, you must activate your card before using it. You can only use the Commuter Check Card for commuter products as defined by the tax code that governs this benefit program. Your WageWorks® Commuter Card will reload automatically on the 20th of the month prior to each benefit month (for example, on June 20 for your July benefit month). Complete with Luum commute management platform and WageWorks commuter benefits. The WageWorks® Commuter Card is like a pre-paid debit card. The credit is applied to your WageWorks account. Please make sure the card serial number you have provided to WageWorks is your current serial number. In this pandemic situation we obviously cannot use our commuter cards, so they should have allowed flexibility on changes in the monthly deduction plan. available on your WageWorks Commuter Card to cover the cost of the new MetroCard plus the $1 fee. You can receive a credit for any benefit orders that you have not loaded to your card. You cannot add a transit benefit debit card to your mobile wallet, but you can use one to pay for value in the Clipper app. Once received, funds are processed and applied as a credit to your WageWorks account to be used for a future transit benefit order. Use it at transit agency ticket vending machines, ticket windows, and transit agency ordering websites. You can use your WageWorks Commuter Card to set up Autoload, but please set up a regular credit card as a backup payment card. Will my WageWorks Commuter Card still work if I leave my employer? There is no line of credit available on your Commuter Card, and your personal credit is unaffected by the use of the card. When your employment with your current employer ends, you'll lose access to your current commuter benefits account and any remaining funds on the official date of your termination. Call Clipper Customer Service at 877.878.8883 to request a return of funds to WageWorks. A9 It depends on the election that you pick. The day the Unlimited Pass is first used to enter a PATH turnstile counts as the first day of use, or day #1. Personalized Commuter Check Prepaid Mastercard. Share; Your transit bus card/pass may expire. You may have attempted to order an invalid product. Most have an on-line registration process. WageWorks is unable to refund any pre-tax monies. Is WageWorks Commuter Card a credit card? If you have a WageWorks commuter debit card, you may also wish to make a change or end your contributions to that card. You can avoid blocks due to payment method failures by providing a backup credit card. ), MetroCards, and parking used for commuting to and from work. How do I check the balance on my WageWorks Commuter Card? Please note that the funds on these cards do not expire as long as you are an employee. Your WageWorks account may not have the correct Clipper card serial number. The Clipper participant fee is a monthly processing fee of $2 that is charged for any participant whose card is loaded through the direct load process. The net of the processing fee minus the 1% credit will display once you submit your order. Remember to register your card/pass with your local transit agency. After your transfer is complete, be certain to log into your WageWorks account and update any existing orders with your new Clipper card serial number to ensure your transit benefit order goes to the correct Clipper card. 3/6/2020. The WageWorks® Commuter Card is a VISA/MasterCard stored-value card for use at transit locations and valid merchants. WageWorks is able to provide you with a credit to offset this fee. Or you can manually reload your card from your account. Log in to your Clipper account at clippercard.com to provide an updated payment method for Autoload so Clipper can unblock your card. What happens to the funds on my WageWorks Commuter Card if I leave my job/employer? My card doesn't seem to be working, what can I do? Associates in metropolitan areas can save on their commuter parking and public transportation costs by contributing pre-tax dollars through . WageWorks is now a part of HealthEquity. Welcome to your WageWorks Spending Account Online Services, your confidential, one-stop resource for information and tools designed to help you better manage your spending accounts.
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