The issue is as you describe, black screen instead of video and if un click EndCall it does not end the call, only after a few minutes. Let me tell you more about UDP : The User Datagram Protocol (UDP) is part of the Internet Protocol Suite used by Applications running on different computers on a network. Voice calls are carried out over Wi-Fi or mobile data. Step 2: Now tap "Update" icon from bottom right. Either the person on other side is receiving a cellular voice call, cellular voice call will take precedence and take away the microphone and speaker from whatsapp. Part 1: Fixing WhatsApp Video Call issues. If the WhatsApp bug is caused by a network issue, after completing this process, you should be able to make WhatsApp call on your iPhone. First of all, the problem only occurs on my home BT wireless network and not other locations. If you are using old version of WhatsApp then it is possible to face Whatsapp call not working on Wi-Fi problem. "WhatsApp keeps loading but not connecting to the internet, even though Wi-Fi/4G are available in my iPhone 8." If you're using mobile data, you will need at least 3G. Yes I’m also having problems with WhatsApp calling on my device with iOS 14. If you are experiencing poor quality voice calls, dropouts or you can't make or receive calls, it is almost certainly related to your connection. Speedify keeps you safe from compromised Wi-Fi networks, snooping ISPs, and other threats. Followed your instraction, I triggered the problem with a Whatsapp video call and then I generated the bug report. Using Speedify you will have the peace of mind that whenever you’re going to make a WhatsApp call, you will not be disconnected, whether you’re at home, in … I performed a WA call (1 or 2 minutes long) where the stuttering (pause) is visible, about every 4-5 sec, and the quality was below expectation, it looks like an old 300Kpx web cam. I have problems with voice calls or can't answer calls. … This is more similar to a workaround for WhatsApp call dropping on Wi-Fi on the iPhone. This is how you can update your WhatsApp app to latest version on both iOS devices and Android Devices: iOS: Step 1: Open "Appstore" on your iPhone. Enable Whatsapp Notification. User Data Protocol. I have gigabit fiber optic at home and 2 Wi-Fi access points hardwired into a gigabit Ethernet network. If you are using Wi-Fi, toggle off the adapter and reactivate it to connect to the Wi-Fi. – a user from Apple Support Communities If you come across a similar situation that WhatsApp can't connect to the internet (Wi-Fi or 4G), this article may help you to make WhatsApp back to normal. This does not happen when I'm in mobile internet connection. 4. :-( I sent the bug report via PM. Ensure your connection is strong. Make sure you have an active mobile data plan (or internet subscription), or the Internet/WI-FI network you’re connected to is active and has strong network strength. Sometimes when someone wants to send me a message I get it delayed between two to 30 minutes, and not receiving WhatsApp calls at all. However, if I try to make a WhatsApp call I see WhatsApp says the Wifi connection is “poor” and it is switching to cellular for better signal. If the connection problem still persists, consider updating your WhatsApp application to the latest available version on the App Store. 2. The WhatsApp video and call feature is designed to work only when your device is connected to the internet. 3. The problem of Whatsapp Call Not Connecting sometimes persists if your network operator doesn’t support UDP, i.e. Only that it does that when calling an whatsapp user on Android, if I call a user on a Windows 10 Mobile, video call works ok. My guess it has something to do with WhatsApp video encoding or something.
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